Q: I have my own cycling shoes, can I bring mine?

Sure! Our pedals are compatible with Look Keo cleats . If your shoes are incompatible, we provide complimentary cycling shoes too.

Q: What time should I arrive for class?

Please arrive at least 15 minutes before class to check in at the front desk. If it’s your first time, this gives us time to walk you through the studio and set you up properly. We reserve the rights to refuse entry for first timers who do not arrive 15 minutes before class.

Q: What happens if I'm late for class?

Classes start on time and late entry is not allowed, even if you were in the studio earlier, to ensure safety and minimise disruption. We seek your understanding to arrive at least 15 minutes earlier than the stated time to get settled in and ready for class.

Question 1

I'm new to SALT Fitness! How do I get started?

Accepted Answer

Welcome! You may wish to check out our guide for first timers here which will cover the steps to booking your first class with us, and some FAQ!

Question 2

Who can join the classes?

Accepted Answer

Anyone aged 13 and above can join, regardless of whether you are new to fitness or experienced!

However, we strongly encourage that you consult with your doctor before attending any class if:

You are pregnant.
You are recovering from illness.
You have any pre-existing health conditions.
You have any injuries, new or pre-existing.

Prior to class, please inform our instructor of your conditions so they can make the necessary modifications for class.

For Ride Classes, kindly note that you will need to meet the minimum height requirement of 1.47m for safety reasons.

Question 3

Are your classes beginner friendly?

Accepted Answer

Our classes are suitable for all fitness levels. Our instructors will provide safety briefing and offer modifications to their workouts so you can choose what fits you best, and level up when you're ready.

If you’re new, just focus on getting comfortable with the new mode of workout and the movements — you can build intensity over time.

Question 4

Is there any age restriction to join the classes

Accepted Answer

You must be at least 13 years old to join our classes.*

Those under 18 will need a parent or guardian to sign a consent form.

For Ride classes, a minimum height of 1.47m is required.

* Younger participants may be considered on a case-by-case basis. Please contact us before booking.

Question 5

What do I wear for class?

Accepted Answer

Wear comfortable activewear — a breathable top and fitted shorts or leggings work best.

Spin shoes are provided for Ride classes. For Strength, you can train in your own shoes or go without.

Question 6

What should I bring for class?

Accepted Answer

Bring along your socks, and a water bottle to keep yourself hydrated! We have a water dispenser to refill your bottles, and workout towels are provided.

If you own a pair of cycling shoes, feel free to bring them along for your ride class. Our pedals are compatible with Look Keo cleats. Otherwise, we provide cycling shoes too.

Question 7

I have my own cycling shoes, can I bring mine?

Accepted Answer

Sure! Our pedals are compatible with Look Keo cleats.

If your shoes are incompatible, we provide complimentary cycling shoes too.

Question 8

What time should I arrive for class?

Accepted Answer

Please arrive at least 15 minutes before class to check in at the front desk.

If it’s your first time, this gives us time to walk you through the studio and set you up properly.

We reserve the rights to refuse entry for first timers who do not arrive 15 minutes before class.

Question 9

What happens if I'm late for class?

Accepted Answer

Classes start on time and late entry is not allowed, even if you were in the studio earlier, to ensure safety and minimise disruption.

We seek your understanding to arrive at least 15 minutes earlier than the stated time to get settled in and ready for class.

Question 10

I'm on the trial package, but I've missed the class. Can I get the trial rate again?

Accepted Answer

Each person can purchase the trial up to 3 times.

If you missed a class, you can simply purchase another trial credit and book again.

Question 11

How do I book a class?

Accepted Answer

Welcome! To kickstart your journey with us:

Head on to our schedule and select the class you wish to attend
You will be prompted to log in, or create an account if you have not already done so.
You can book with your existing credits, or purchase credits from the page
IMPORTANT: Remember to return to the schedule to book in!

Question 12

When is the latest time I can book a class?

Accepted Answer

You must book your class at least 15 minutes before the class scheduled time.

However, kindly note that:

We reserve the right to release spots to members who are present in the studio and wish to change their spots 15 minutes before class.
We reserve the right to refuse entry to first timers who are not present in the studio 15 minutes before class.

Question 13

What if I'm unable to attend class after booking?

Accepted Answer

We understand that plans change. Please ensure that you cancel at least 12 hours before your class to ensure that your class credits aren't forfeited.

This includes when you're automatically added from the waitlist. We encourage you to remove yourself from the waitlist ahead of time, if you are not 100% sure that you are able to attend, to avoid the class credits from being forfeited.

Question 14

What if I got bumped up from the waitlist less than 12 hours before the scheduled class, but can no longer attend?

Accepted Answer

You will be considered a no-show, and the class credits will not be deducted.

We encourage you to remove yourself from the waitlist ahead of time, if you are not 100% sure that you are able to attend, to avoid the class credits from being forfeited.

Question 15

Do you offer private or corporate classes?

Accepted Answer

Yes, we do for groups starting at 10 pax and up.

You can refer to our Private Events page for more information
Submit an enquiry with the subject Private/ Corporate Class, and some details on what you're planning for, and we'll be in touch soon

Question 16

Can someone else attend class on my behalf?

Accepted Answer

No. Attending classes is strictly for the account holder only.

We may ask for your identification to prove your identity.
We reserve the right to deny entry to someone who is not the account holder, without credit refund.

If you are unable to attend class, please ensure you cancel 12 hours before the scheduled class to avoid forfeiting your class credits.

Question 17

What time should I reach?

Accepted Answer

Please ensure you arrive at least 15 minutes before class and check-in at the Front Desk.

Classes start on time and late entry is not allowed, even if you were in the studio earlier, to ensure safety and minimise disruption.

We reserve the rights to deny entry to first-timers who do not arrive 15 minutes before class commencement.

Question 18

What if I'm late for class?

Accepted Answer

If you are late to check-in, you will be marked as "No Show" and your class credit will still be deducted.

Classes start on time and late entry is not allowed, even if you were in the studio earlier, to ensure safety and minimise disruption.

We seek your understanding to arrive at least 15 minutes earlier than the stated time to get settled in and ready for class.

Question 19

Can I change my spot [for spin classes]?

Accepted Answer

Yes, we can help you change your spot for your scheduled class if you are a member.

However, this is based on availability and best-effort basis. You can check with the front of house crew during your check-in.

Question 20

I left my belongings at the studio. Do you have a lost and found?

Accepted Answer

If you have lost any item, you can submit an enquiry form to check if we have recovered it.

Recovered items will be kept for a month and disposed of if not collected during this time.

We are not responsible for any lost or stolen items.

Question 21

How do I get to SALT Fitness

Accepted Answer

We are located within Gillman Barracks, at 7 Lock Road, #01-03, Singapore 108935 (Get directions here).

If you're entering from Lock Road (By bus/ Labrador Park MRT): You'll first see our gym room with a barbell rack. Continue walking into the compound, and you'll see our front doors on the other end.

If you're entering from Malan Road: Head down the stairs, and you'll arrive at our front doors.

Question 22

Where can I park my vehicle?

Accepted Answer

There are parking lots right outside our studio and around Gillman Barracks. The closest parking lots are located at Carpark A.

Free parking is available on weekdays after 5pm, weekends & Public Holidays.

Please note that above information is subjected to changes by the relevant authorities without notice.

Question 23

What should I bring for class?

Accepted Answer

Bring along your socks, and a water bottle to keep yourself hydrated! Workout towels are provided.

If you own a pair of cycling shoes, feel free to bring them along for your ride class. Our pedals are compatible with Look Keo cleats. Otherwise, we provide cycling shoes too.

Question 24

I have my own cycling shoes for spin. Can I bring mine?

Accepted Answer

Sure! Our pedals are compatible with Look Keo cleats.

If your shoes are incompatible, we provide complimentary cycling shoes too.

Question 25

Do you have showers and changing rooms?

Accepted Answer

Yes. We provided toiletries (shampoo, shower gel and hair conditioner), bath towels, and hair dryers for you to freshen up after class.

Question 26

How long is my credit pack valid for?

Accepted Answer

All credit packs are valid from the date of purchase, for the period stated at the point of check out.

Date of expiry is the last day that you will be able to attend classes with the package. Do book and attend your class before the expiry date.

Question 27

What's the difference between "Credit Packs" and "Memberships"

Accepted Answer

Credit Packs are packages with longer validity dates for you to utilise your class credits. Selected packages are shareable with others, making this perfect for those who require more flexibility for their usage.

Memberships are recurring subscriptions for individuals only, allowing you to save in the long run; Great for all who would like to commit to their fitness journey.

Monthly membership - Automatically renews each month with 15 or 30 credits (up to the maximum of 2x of your recurring monthly credits)
Unlimited membership - Automatically renews every 1/ 3/ 12 months, and gives you unlimited access to all classes! ($20 will be incurred for no-show of each booked class)

Question 28

Can I share my credit pack with others?

Accepted Answer

This depends on your credit pack type. Only the following standard credit packs can be shared:

For 30 & 50 credits package: Shareable with 1 other
For 100 credits package: Shareable with 2 others
For 150 credits package: Sharable with 3 others

Please note:

Package validity and expiry remain the same as the date of purchase.
The number of classes per person within the sharing of package cannot be predetermined. The management of the usage will have to be managed by yourselves.

Question 29

Can I extend my package expiry date?

Accepted Answer

Administrative fees will be incurred for extension requests.

Extension by 2 weeks: $20
Extension by 1 month: $50

Please purchase your Credits Pack Extension from our Packages page, and send your receipt to contact@saltfitness.sg for processing.

Question 30

Can I freeze my credit pack?

Accepted Answer

No. Please manage the usage and take note of your package expiry date.

Extension of packages will incur administrative charges.

Question 31

Can I transfer my credit pack to somebody else?

Accepted Answer

All credit packs and memberships are strictly non-transferable to another person.

Question 32

Can I change my credit pack to another type?

Accepted Answer

All credit packs and memberships purchased cannot be changed to other types.

Question 33

Can I get a refund?

Accepted Answer

All credit packs and memberships purchased cannot be refunded, neither in part nor in full.

Question 34

My existing credit pack has only 1 or 2 credit left and I'm not able to book for another class. Can I roll over to the next package?

Accepted Answer

Yes, we will be able to help you roll over to your next valid credit pack!

Please write in to contact@saltfitness.sg to request after you purchase your credit pack.

Question 35

What's the difference between "Credit Packs" and "Memberships"

Accepted Answer

Credit Packs are packages with longer validity dates to use your class credits. Selected packages are shareable with others, making this perfect for those who require more flexibility for their usage.

Memberships are recurring subscriptions for individuals only, allowing you to save in the long run; Great for all who would like to commit to their fitness journey.

Monthly membership - Automatically renews each month with 15 or 30 credits (up to the maximum of 2x of your recurring monthly credits).
Unlimited membership - Automatically renews every 1/ 3/ 12 months, and gives you unlimited access to all classes! ($20 will be incurred for no-show of each booked class)

Question 36

Is there a minimum commitment period?

Accepted Answer

There is no minimum commitment period, unless otherwise stated.

Do note that no refunds will be allowed, and any leftover credits will be forfeited by the end of the current billing cycle.

Question 37

I can't finish using my credits for this month, can I roll this over to the next month?

Accepted Answer

Yes, unused credits are automatically rolled over to the next cycle, up to the maximum of 2x of your recurring monthly credits. For example:

15 credits monthly membership — up to 15 credits can roll over to the next cycle, with a cap of 30 credits at any point during your membership.

30 credits monthly membership - up to 30 credits can roll over to the next cycle, with a cap of 60 credits at any point during your membership.

Question 38

I've finished my allocated monthly credits, and there's still time before my credits refresh. How can I attend more classes this month?

Accepted Answer

We're really glad that you've showed up consistently for classes!

You can purchase a single-class top up at your membership rate to be used before your membership cycle refreshes. This is valid for 7 days from the date of purchase.

Feel free to reach out to us if you're not able to purchase the top-up.

Question 39

Can I share my membership with others?

Accepted Answer

No. Memberships are for individual use only, and are non-transferable nor assignable to others, including guests.

We reserve the right to request identification documents to verification.

If you would like to share your class credits, you may wish to explore our credit packs instead — shareable from 30-credit packs and up.

Question 40

Can I freeze my membership?

Accepted Answer

Please write to us at contact@saltfitness.sg for your request.

Do note that freezing of membership will be reviewed on a case-by-case basis and supporting documents may be requested.

During the freeze period, your credits will not be available for use.

Question 41

Can I transfer my membership to somebody else?

Accepted Answer

All credit packs and memberships are strictly non-transferable to another person.

Question 42

Can I change my membership to another type?

Accepted Answer

All credit packs and memberships purchased cannot be changed to other types.

Question 43

Can I get a refund?

Accepted Answer

All credit packs and memberships purchased cannot be refunded, neither in part nor in full.

Question 44

My monthly membership has only 1 credit left for this billing cycle, and I'm not able to book for another class. Can I roll over the credit to the next billing cycle?

Accepted Answer

Yes, unused credits are automatically rolled over to the next cycle, up to the maximum of 2x of your recurring monthly credits. For example:

15 credits monthly membership — up to 15 credits can roll over to the next cycle, with a cap of 30 credits at any point during your membership.

30 credits monthly membership - up to 30 credits can roll over to the next cycle, with a cap of 60 credits at any point during your membership.

Question 45

How is a private gym space different from commercial gym space?

Accepted Answer

Private gym room like ours offers:

A quieter environment to focus or film your form
No waiting for equipment
Full mirrors for form checks

This is especially helpful for beginners learning movements, or for focused training without distractions.

Question 46

Do I need to be a SALT member, own a credit pack or membership to use the gym?

Accepted Answer

No. You just need to create a SALT account to book the space.

You will be prompted to create an account or log in during booking.

Question 47

How long can I book the gym for?

Accepted Answer

You can book:

Question 48

Are towels and shower facilities provided?

Accepted Answer

No. The booking covers use of the gym space only.

Please bring your own towels.

Question 49

Can I bring a friend?

Accepted Answer

While this room is designed for individual use, it can comfortably accommodate up to 2–3 people depending on your workout type.

Question 50

Where is the Gym Room located in SALT?

Accepted Answer

Our private gym room is located within our studio premises at Gillman Barracks.

Please:

Check in at the front desk
A staff member will escort you to the room
Let us know when you're done

Question 51

Are there cardio machines like spin bikes/ treadmill in the private gym?

Accepted Answer

We do not provide cardio machines in the gym space.

You may wish to check out our spin classes to join us for cardio, or clock in a run around Gillman Barracks after your session!

Question 52

How do I book the private gym?

Accepted Answer

You can check out our private gym page here, which will cover the steps to book the space, and some FAQ!

Frequently Asked Questions

I'm new to SALT Fitness! How do I get started?

Who can join the classes?

Are your classes beginner friendly?

Is there any age restriction to join the classes

What do I wear for class?

What should I bring for class?

I have my own cycling shoes, can I bring mine?

What time should I arrive for class?

What happens if I'm late for class?

I'm on the trial package, but I've missed the class. Can I get the trial rate again?

How do I book a class?

When is the latest time I can book a class?

What if I'm unable to attend class after booking?

What if I got bumped up from the waitlist less than 12 hours before the scheduled class, but can no longer attend?

Do you offer private or corporate classes?

Can someone else attend class on my behalf?

What time should I reach?

What if I'm late for class?

Can I change my spot [for spin classes]?

I left my belongings at the studio. Do you have a lost and found?

How do I get to SALT Fitness

Where can I park my vehicle?

What should I bring for class?

I have my own cycling shoes for spin. Can I bring mine?

Do you have showers and changing rooms?

How long is my credit pack valid for?

What's the difference between "Credit Packs" and "Memberships"

Can I share my credit pack with others?

Can I extend my package expiry date?

Can I freeze my credit pack?

Can I transfer my credit pack to somebody else?

Can I change my credit pack to another type?

Can I get a refund?

My existing credit pack has only 1 or 2 credit left and I'm not able to book for another class. Can I roll over to the next package?

What's the difference between "Credit Packs" and "Memberships"

Is there a minimum commitment period?

I can't finish using my credits for this month, can I roll this over to the next month?

I've finished my allocated monthly credits, and there's still time before my credits refresh. How can I attend more classes this month?

Can I share my membership with others?

Can I freeze my membership?

Can I transfer my membership to somebody else?

Can I change my membership to another type?

Can I get a refund?

My monthly membership has only 1 credit left for this billing cycle, and I'm not able to book for another class. Can I roll over the credit to the next billing cycle?

How is a private gym space different from commercial gym space?

Do I need to be a SALT member, own a credit pack or membership to use the gym?

How long can I book the gym for?

Are towels and shower facilities provided?

Can I bring a friend?

Where is the Gym Room located in SALT?

Are there cardio machines like spin bikes/ treadmill in the private gym?

How do I book the private gym?